Frequently asked questions
What people ask about training and compliance, AI, security and licensing.
General
What is ATP MedAI?
A training platform that gives everyone in hospitals and clinics, from physicians to support staff, mandatory and professional training personalized with AI, and tracks compliance (SKS, OHS and more) automatically. It runs on web, iOS and Android and is licensed monthly per staff member.
Which organizations is it for?
Private hospitals, hospital groups, medical centers and outpatient clinics, oral and dental health centers, and dialysis, physical therapy, laboratory and imaging centers. Working with public and university hospitals through tender processes is the next stage of our roadmap.
Which devices do staff use?
A web browser and the iOS and Android apps. Microlessons last about 5 minutes, so they can be completed on a phone between shifts.
Which languages are available?
The content studio can translate lesson content into English and Arabic. Multilingual content can be prepared for training on foreign staff and patient communication.
Why “ATP”?
ATP, adenosine triphosphate, is the cell's energy molecule. If ATP powers the cell, the team powers the hospital. The platform is developed by ATP Eğitim Teknolojileri.
Training and compliance
Can we run OHS training entirely online?
No. Under Turkey's OHS training regulation of April 2, 2026, induction training is delivered face to face and lasts at least 2 hours; the topic of job- and workplace-specific risks is also delivered face to face in very hazardous workplaces such as hospitals. General, health and technical topics can be delivered remotely.
ATP MedAI provides infrastructure that meets the regulation's record-keeping requirements for distance training prepared by your hospital's OHS specialist and occupational physician: fast-forward lock, in-lesson questions, log-in/log-out, completion and exam records, and reporting. Details: Regulations and penalties.
Does ATP MedAI provide OHS training?
No. Under the regulation, basic OHS training is delivered by the workplace's OHS specialist and occupational physician and by the institutions listed in the regulation; distance training content is also prepared by them. ATP MedAI provides the infrastructure to plan, deliver and record this training.
Is it aligned with SKS?
The catalog is built around the training management topics in the SKS Hospital set (Turkey's Health Quality Standards): training needs analysis, training plan, orientation and in-service training, and records. ATP MedAI is not an approval or accreditation; the assessment is carried out by the Ministry of Health.
How are certificate validity periods tracked?
Each training has a defined validity period. Certificates nearing expiry appear on the staff member's screen and on the manager dashboard; the renewal lesson is assigned automatically.
How is the attendance certificate issued?
The attendance certificate is signed with an e-signature and archived electronically. The 2026 OHS training regulation also allows certificates to be e-signed and archived electronically.
Can contracted service staff (cleaning, security, catering) use it too?
Yes. The Compliance plan is designed for administrative, support and contracted service staff; training can be completed in short lessons on a phone.
AI
What if the AI makes a wrong recommendation?
Every recommendation is shown with its reasoning; the training lead sees why before accepting it. If the model can't produce a result, the system falls back to rule-based recommendations. All AI-generated content is approved by an expert before it goes live.
Does the protocol assistant answer from the internet?
No. It answers only from the documents your hospital uploads and cites the source in every answer. It doesn't answer questions the documents don't cover.
Where do the language models run?
The language models run on our own servers, with no data sent to an external AI service. In the Enterprise plan, the models can also run on your hospital's own servers.
Does AI-generated content go straight to staff?
No. Lessons, videos and questions produced in the content studio don't go live until the training lead approves them.
Does case simulation use real patient data?
No. The virtual patient is built from synthetic case cards; no real patient data is needed.
Does the protocol assistant make clinical decisions?
No. It is a tool for training and access to information; it doesn't suggest diagnoses or treatments. Clinical decisions rest with physicians and the care team.
Security and privacy
Is patient data required?
No. Only staff, role and department information is taken from the HIS (hospital information system). Case simulation works with synthetic cases.
Where is data stored?
The platform is hosted in data centers in the European Union, and data travels over encrypted connections. Each hospital is kept in a separate space (tenant); in the Enterprise plan, the platform can be installed on your hospital's own servers.
Who can see individual exam results?
Only the people you authorize. The management dashboard shows department-level summaries; access is logged.
Can group leadership see every hospital in the group?
Yes. Each hospital is kept in its own space; group leadership sees a summary of all hospitals within their permissions.
Licensing and setup
How much does it cost?
It is a monthly license per staff member. Because the amount depends on your headcount and choice of plans, we prepare it as a quote. Request a demo and quote.
Which plan should we choose?
Compliance for administrative, support and contracted service staff; Clinical for physicians, nurses, midwives and other clinical staff. The Enterprise plan suits hospital groups and organizations that need integration or their own servers.
How much effort does setup take?
Our team handles setup. We ask you for staff, role and department information and your list of priority trainings; in the Enterprise plan, we also set up HR/HIS integration.
Does it integrate with our HIS or HR system?
HR/HIS integration is part of the Enterprise plan. Only staff, role and department information is transferred.
How do I get a demo?
Fill in the demo form; our team will contact you and plan a walkthrough suited to your organization.
See training and compliance on one platform
A live walkthrough with screens suited to your type of facility; the quote is based on your headcount.
Set up by our team · No patient data needed · Each hospital in its own space